ISAS Contact Resource Sheet
Go to ltsstraining.org for questions about registering for online access to the ISAS system, getting started in ISAS, watching webinars, and accessing the most recent ISAS Reference Guide.
Contact FEI Systems Technical Support ISAS Help Desk at 1-855-463-5877 or email ISASHelpDesk@feisystems.com if you have problems setting up a log-in account.
For inquiries and concerns regarding ISAS policies and procedures, or ISAS Service Rendered Report inquiries, please contact the DHMH ISAS Help Team. Call 410-767-1719 or email at dhmh.isashelp@maryland.
Contact us if you have specific questions regarding the time you worked, your paycheck or your Service Rendered Report. Email us at firstname.lastname@example.org or call us at 301-260-0338.
Those with access to email are strongly encouraged to contact DHMH ISAS staff via email instead of phone. If you send e-mails, please include the provider’s full name in the subject line of the email. Do not use the full name of the client. The Help Desk generally responds to emails within 1-2 business days.
When calling the Help Desk please be ready to leave a voice mail with a detailed message that includes: your name, provider number (if applicable), call back number, and issue or concern. The Help Desk generally responds to calls within three business days.